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RETURNS & EXCHANGES

Due to the nature of our products, candles may show imperfections prior to and after burning.  We don't do perfect, we do real.

Used products may not be returned or refunded.

However, we will replace or refund products damaged during shipping if photographed proof of damage is submitted within 2 days of delivery. In the event the package is damaged during shipping you may return your unused product(s) for a full refund of your purchase price. Please contact us at info@jipsecandlesandapothecary.com for further details.

You may return your unused products for a full refund of your purchase price, less shipping and handling within 7 days of delivery. The customer is responsible for paying return shipping charges. Please contact us at info@jipsecandlesandapothecary.com for further details.